24/7 Emergency Recovery: Newcastle upon Tyne & the North East

About us

About Tyne Road Rescue

A local recovery and vehicle transport operator for Newcastle and the North East, available 24 hours a day, every day. Straight answers, careful handling and a price confirmed before we set off.

Tyne Road Rescue style recovery truck parked on a North East street

Who we are

Tyne Road Rescue is a local vehicle recovery and transport operator serving Newcastle upon Tyne and the wider North East of England. We help drivers whose cars and vans have broken down, been damaged or simply need moving from one place to another.

Being local means we know the region's roads, from the A1 and A19 to the Coast Road, the Tyne Tunnels and the routes out into Northumberland and County Durham. When you call, you are speaking to a business that knows the area, not a distant call centre.

What we do

Our work falls into two main areas.

Emergency recovery

We are available 24 hours a day, every day, for breakdowns, accidents, flat batteries, flat tyres and vehicles that will not start at home. If your vehicle cannot be sorted where it is, we can take it to your home, a garage of your choice or another safe address. See our recovery services for the full list.

Planned vehicle transport

Not every job is an emergency. We also move non-runners, MOT failures, auction purchases, project cars and vehicles going to or from garages and bodyshops, both locally and over longer distances. Our vehicle transport page explains more.

How we work

A breakdown is stressful enough without surprises. These are the principles we stick to on every job.

  • Honest estimates. Arrival time depends on location, traffic and current workload. We will give you a realistic estimate when you call, not a promise we cannot keep.
  • Price confirmed first. Cost depends on distance, vehicle and the work involved. We confirm the price with you before we set off, so you know where you stand.
  • Careful loading. We take time to load and secure every vehicle properly, whether it is a family car, a works van or a classic that has not turned a wheel in years.
  • Clear communication. We explain what we are doing and what happens next, in plain language.

Areas we cover

We work across Newcastle and the surrounding towns, including Gateshead, Wallsend, North Shields, South Shields, Whitley Bay, Gosforth, Cramlington, Blyth, Ponteland, Washington and Sunderland. We also travel further across the North East, and beyond for planned transport. Our areas we cover page has the details.

Our commitments to you

  • We will treat your vehicle with the same care we would want for our own.
  • We will never pressure you into a decision at the roadside.
  • We will tell you honestly if a job is outside what we can safely do, and point you towards another option where we can.
  • We will put your safety, and the safety of other road users, first.

Business details

Company and insurance details: available on request, just ask when you call or email.

If you have a question about us, or a job you would like a price for, call 07763 706 830, email info@tyneroadrescue.co.uk or use our contact page. You can also read our frequently asked questions.

How it works

A clear, simple process

  1. 1

    Contact us

    Call and tell us your location, vehicle and destination if you know it. A postcode, landmark or what3words is fine.

  2. 2

    Recovery arranged

    We confirm what is needed, give you an honest estimate and agree the price before we set off.

  3. 3

    Vehicle transported

    Your vehicle is loaded carefully, secured and taken to the agreed garage, home or destination.

Reviews

What customers say

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About us: questions

Are you a local business?

Yes. Tyne Road Rescue is a local recovery and vehicle transport operator working across Newcastle upon Tyne and the wider North East. When you call, you speak to people who know the region's roads and can give you a straight answer about what is possible and what happens next.

Do you only handle emergencies?

No. We provide emergency recovery 24 hours a day, every day, and we also carry out planned vehicle transport. That includes moving non-runners, MOT failures, auction purchases and cars going to or from garages. Planned jobs can be booked in advance at a time that suits you.

How do you work out the price?

Cost depends on distance, the vehicle and the work involved, such as whether it rolls, where it is parked and where it needs to go. We confirm the price with you before we set off, so there are no surprises when we arrive or when the job is done.

Can I see your company and insurance details?

Yes. Our company and insurance details are shown on this page, and we are happy to answer any questions about them. If you need anything confirmed in writing for a garage, auction or insurer, ask when you book and we will help where we can.

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